Questionnaires are an agile tool for collecting information and data about the habits and preferences of our fitness community.
Under the Marketing menu, go to Trainingym Manager > Questionnaires to create questionnaires that will be available to members through the app.
In addition to gathering information, Trainingym questionnaires incorporate a scoring system.
Well, what is the purpose of this scoring?
This scoring is fundamental for segmenting your members and establishing an action plan based on their profile.
For example: "Group of members with low fitness levels and no exercise habit, requiring intensive follow-up to minimize their risk of dropout."
Watch the following video where we explain this graphically.
Next, we detail how to create and configure induction questionnaires.
Video tutorial
Create and edit questionnaires, step by step
Access the Marketing menu > Trainingym Manager > Questionnaires. To create a questionnaire, click on the "New questionnaire" button, and to edit an existing questionnaire, click on the questionnaire card.
Within the Questionnaire Editing screen, you'll find 2 tabs, Editor and Settings.
Editor options:
- Enable / Disable: Turns the questionnaire on or off at that center, making it available to all members who have the questionnaire tab activated on their profile.
- Induction: Converts the questionnaire into the Initial Induction Interview (only one induction questionnaire can be active at a time).
- Delete: Deletes the questionnaire.
- Questionnaire Title: Does not appear in the client's app. Maximum 100 characters.
- Description: Appears on the initial survey screen that appears to the client in the app. Maximum 500 characters.
- Builder: Space on the screen where we can drag Blocks and Questions from the questionnaire.
- Add Block: You must add a title and description defining the block, which will appear to the client in the app.
- Add Question: You can add questions with different types of responses:
- Text Response: Requests a text response from the client.
- Single Choice: Requests the client to select a single option from the available ones.
- Multiple Choice: Requests the client to select one or more options from the available ones.
- Multiple Choice + Text (optional): Requests the client to select one or more options from the available ones and also provides the option to add text.
Settings tab
- Notifications: Allows enabling and disabling push and email notifications that a member can receive when a questionnaire is activated, both globally and on their profile.
- Centers: Allows adding centers where the questionnaire will be available, useful for chains.
- Profiles: Allows adding member profiles where the questionnaire will be available.
How can I create my induction groups?
In this article, we explain the procedure and provide you with a functional template that you can request from us for free.
How can I view the statistics and responses of my members?
Take a look at this other article, where we show you the Questionnaire report.