How to request assistance and technical support in Trainingym

The Trainingym Support service will help you resolve your questions and optimize the use of our technology. A 24/7 service available from wherever you are

Trainingym offers you a comprehensive assistance and technical support service so you can resolve your questions and issues. Moreover, our staff will help you optimize the use of our technology so that you can get the most out of Trainingym tools.

Our assistance team will attend to you live from Monday to Friday from 9:00 a.m. to 1:00 a.m. and on Saturdays from 10 a.m. to 2 p.m., as well as on holidays on weekdays from 10 a.m. to 6 p.m. in Central European Time (UTC+1).

In addition, we offer a 24/7 customer service through our virtual assistant, which will provide answers to the most frequent questions and guide you in resolving doubts through the articles and tutorials in our 📚 Help Center 👈.

But that's not all! We make different communication channels available to you so that you always feel supported, no matter where you are.

Let's see what communication channels we offer:

  • Support Chat in Trainingym Manager. This chat is available 24/7 in our tool through a virtual assistant. But, that's not all! Our assistance team will attend to you live during extensive customer service hours. By clicking on the "Chat" button, a pop-up window will appear where you can start a conversation or consult past conversations.

  • Email through
  • Telephone through the number +34911255677
  • WhatsApp through the number +34 661 958 925

Finally, we introduce you to 💡 Trainingym Academy 👈 an educational space where you can learn for free and flexibly everything you need to know to succeed with your fitness business.

For Trainingym, training and skilling in the use of our tool and platforms is fundamental to optimize its use. Therefore, we strive to develop a modern, adapted, and flexible training methodology.