Directed Activities Reports
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      Report Activities > Activity Analysis

      The activity analysis report provides a detailed overview of key indicators that will help you understand the performance of your group classes.

      The activity analysis report provides a detailed overview of key indicators that will help you understand the performance of your group classes. These indicators include the attendance percentage compared to the configured capacity, as well as the minimum attendance target (goal) that makes your classes profitable for your business.

      Additionally, the report provides information on the bookings each class has in your business, giving you a comprehensive view of its performance.

      What content will we cover in this tutorial?

      1. Activities Report
        1. Key Performance Indicators (KPIs)
        2. Activity Groups Table
        3. Activity Performance Indicator Traffic Light
      2. Daily Report
        1. Key Performance Indicators (KPIs)
        2. Daily Attendance Table
      3. Hourly Report
        1. Key Performance Indicators (KPIs)
        2. Hourly Attendance Table
      4. Employee Report
        1. Key Performance Indicators (KPIs)
        2. Attendance Table by Employee
      5. Reservations Report
        1. Key Performance Indicators (KPI)
        2. Reservations Table
      6. Detailed Report
        1. Main Indicators (KPI)
        2. Activities Table

      Step-by-Step Guide

      To access this report, go to the Reports menu > Activities > Activity Analysis in Trainingym Manager.

      Activity Analysis Report

       

      📌 Attention:

      f you can't find the report through the mentioned path (Reports > Activities > Activity Analysis), you need to access your employee permissions from the My Center > Permissions menu and activate the corresponding option.

      Below, we will explain each section of the report and how to interpret the data to maximize its benefits.

      Activities 🏃‍♀️

      This report focuses on key indicators such as the number of activities performed, monthly and annual average attendance, attendance goal achievement percentage, and capacity utilization. It is an essential tool for improving class scheduling, adjusting activity calendars, and increasing member participation.

      Activities Section of the Activity Analysis Report

      At the top of the report, you will find several filters that allow you to adjust the displayed information according to your needs:

      • Assignment Date: Select the date range in which you want to analyze the assigned programs.

      📌 Caution:
      When setting the date range, start with the end date, as it can never be earlier than the start date.

      • Center: If you manage multiple locations, this filter allows you to select a specific center so that only data from that center is displayed.
      • Last Update: Displays the date and time of the last report update, which helps determine if the data is current.

      Below, we will explain each of the key components of this report and how to interpret the presented data.

      Key Performance Indicators (KPI)

      Key Performance Indicators (KPI)

      At the top of the report, you will find the Key Performance Indicators (KPI), providing an overview of the activity performance in your business:

      • Number of Activities: The total number of activities conducted during the selected period.

      🔖 Interpretation:
      This number reflects the number of sessions or classes held. A high number indicates an active schedule in your business.

      • Average Target: The average attendance goal set for each activity.

      🔖 Interpretation:
      This indicator shows the average number of participants per class. Comparing it with class capacity is crucial to understanding if space is being used efficiently.

      • Average Target: The average attendance goal set for each activity.

      🔖 Interpretation:
      This number represents the ideal attendance per activity. Comparing it with the actual average attendance helps determine if your goals are being met.

      • Percentage (%): The percentage of attendance goal achievement versus the average target.

      🔖 Formula:
      Calculated as (average attendance / average target) * 100.

      🔖 Interpretation:
      Indicates the percentage of attendees relative to the set target. A low percentage suggests that you may need to adjust the activity content, review the schedule, or reassess the attendance target.

      • Annual Average Attendance: The average annual attendance per activity.

      🔖 Interpretation:


      This data provides a long-term view of attendance trends in your business.

      • Annual Average Target: The annual attendance goal per activity.

      🔖 Interpretation:
      Comparing this number with the annual average attendance helps evaluate the overall success of your activities throughout the year.

      • Annual Percentage (%): The percentage of goal achievement versus the annual average target

      🔖 Formula:
      Calculated as (annual average attendance / annual average target) * 100.

      🔖 Interpretation:
      Indicates the percentage of attendees based on the set annual average target. A low percentage suggests that you may need to adjust the activity content, schedule, or reevaluate the set annual target.

      Monthly Average Attendance

       

      Monthly Average Attendance

      This section presents a bar chart displaying the monthly average attendance in activities.

      🔖 Interpretation:

      • Attendance Trends: This chart helps identify months with high or low attendance. For example, January and February may show strong attendance, with averages of 18.95 and 18.63 participants per activity.

      💡 Recommendation:

      • Action Based on the Chart: If attendance drops during specific months, consider launching promotions or adjusting the activity calendar to better match members' preferences.

      Top 5 Activities with the Highest Average Attendance

       

      Top 5 Activities with the Highest Average Attendance

      This bar chart highlights the five activities with the highest average attendance during the analyzed period.

      🔖 Interpretation:

      • Identifying Popular Activities: This chart shows which activities attract the most participants. For example, "Masterclass Group Cycling" has the highest attendance with 57% occupancy, followed by "Masterclass Zumba Summer" with 54%.

      💡 Recommendation:

      • Action Based on the Chart: Use this information to schedule more sessions of these popular activities or plan special events around them. You can also leverage member interest to create promotions or expand the number of available sessions.

      % Attendance vs. Capacity

      % Attendance vs. Capacity

      This bar chart illustrates the percentage of capacity utilization for activities during the selected period.

      🔖 Interpretation:

      • Capacity Evaluation: This chart helps determine how well class capacity is being utilized. A low percentage suggests that classes are not reaching full capacity, meaning you may need to adjust the number of allowed participants or revisit the marketing strategy for these activities.

      💡 Recommendation:

      • Action Based on the Chart: If certain activities have low capacity utilization and are consistently not reaching full occupancy, consider adjusting capacity or merging classes to optimize participation and resource usage.

      Activity Groups Table

      Activity Groups Table

      The activity data table provides a breakdown by activity type, comparing average attendance, attendance target, and goal achievement percentage.

      🔖 Interpretation:

      • Average Attendance vs. Average Target: Displays the actual average attendance versus the attendance goal (average target).
        For instance, Pool AADD activities have an average attendance of 17.24 and an average target of 16.83, achieving 102.40% of the target.

      • Target Achievement Percentage: The percentage indicates how close an activity is to meeting or exceeding its attendance goal.

      💡 Recommendation:

      • Increase Participation in Low-Performing Activities: If an activity fails to meet its target, such as Martial Arts with 76.18% goal achievement, consider targeted marketing campaigns, schedule adjustments, or modifying class content to attract more members.

      • Optimize High-Participation Activities: In activities with high occupancy, such as Pool AADD, consider increasing session numbers or expanding capacity to accommodate more members.

       

      🚦 Activity Performance Traffic Light Indicator

      Traffic light indicator of attendance vs target and capacity of each activity

      The traffic light system 🟢🟠🔴 in this report provides a clear and quick view of activity performance, comparing the number of attendees, the attendance goal, and the capacity set for each activity.

      This approach is available in all sections of this report.

      Traffic Light Performance Approach

      It is essential to set a minimum and maximum attendance percentage range relative to capacity and target before using the system. You can configure these values using the designated fields.

      Set the minimum and maximum % of attendees that regulate the traffic light 

      Interpretation:

      For example, if you set a minimum of 20% and a maximum of 80% attendance relative to capacity and the set target (e.g., if both the capacity and the target are 10 attendees), the traffic light system will provide the following results:

      • 🟢 Activities with more than 8 attendees → Indicates a good level of participation.
      • 🟠 Activities with 2 to 8 attendees → Suggests moderate attendance.
      • 🔴 Activities with fewer than 2 attendees → Indicates low participation that may require attention.

      Breakdown by Activity: Attendance vs. Capacity & Target

      Breakdown by Activity: Attendance vs. Capacity & Target

      The table at the bottom of the report allows you to compare attendance, the maximum capacity of each activity, and the percentage of target achievement.

      .🔖 Interpretation:

      • Attendance vs. Maximum Capacity:

        • Displays the real occupancy of each activity.
        • For example, Cardio Box has 3,273 attendees out of a maximum capacity of 4,752, with a 68.88% occupancy rate.

      • Attendance vs. Target:

        • Shows whether activities are meeting set objectives.
        • Example: Aqua Gap has exceeded its goal with 110.58% attendance vs. target.

        💡 Recomendación:

        • Aumentar la Participación en Actividades con Bajo Cumplimiento: Para actividades como Actividades Resort, que solo tienen un 58,44% de ocupación, podrías ajustar los horarios o realizar campañas de marketing para mejorar la participación.
        • Optimizar Actividades con Alta Ocupación: En actividades que han superado el objetivo, como Aqua Gap, podrías agregar más sesiones o aumentar la capacidad para satisfacer la demanda.

        Graph of % Attendance / Capacity by Day

        Graph of % asistencia / Attendance per day

        This line chart shows how attendance has behaved in relation to daily capacity.

        🔖 Interpretation:

        • Daily Participation Patterns: The chart allows you to identify which days have peak attendance (e.g., 87.88%) and which days fall below the average (e.g., 44.38%).

        💡 Recommendation:

        Use this information to adjust activity sessions on days with lower participation, or to increase promotion on those days. For high attendance days, make sure that the capacity

        With this report, you can identify which activities are most successful, adjust the schedule and class capacity, and make informed decisions to improve partner satisfaction and optimize the use of capacity. By using this data to fine-tune your activity offering, you can increase engagement and ensure that classes are engaging and effective for members.

        Daily Report 📆

        This analysis includes key indicators such as average daily attendance, goal achievement, and activity occupancy rate. The purpose of this report is to help you identify the days with the highest and lowest participation, allowing you to adjust the schedule to maximize efficiency.

        Daily Section of the Activity Analysis Report

        At the top of the report, you have access to several filters that allow you to customize the displayed information according to your needs:

        • Assignment Date: You can select the date range in which you want to analyze the assigned programs.

        📌 Important:
        When setting the date range, start with the end date, as it can never be earlier than the start date.

        • Center: This filter allows you to select a specific center if you manage more than one, ensuring that only data from the chosen center is displayed.
        • Last Update: Displays the date and time of the last report update, which is useful for ensuring the data is up to date.

        Below, we will explain each key component of this report and how to interpret the presented data.

        Key Performance Indicators (KPI)

         

        Key Performance Indicators (KPI)

        At the top of the report, you will find the Key Performance Indicators (KPI), which provide an overview of activity performance:


          • Number of Activities: Total activities conducted during the selected period.

          🔖 Interpretation:
          This number reflects the total number of sessions or classes held. A high number indicates an active schedule in your business.

          • Average Attendance: The average number of participants per activity.

          🔖 Interpretation:
          This indicator shows the average number of participants per class. Comparing this with the class capacity is key to understanding whether the available slots are being used efficiently.

          • Average Target: The average attendance goal set per activity.

          🔖 Interpretation:
          This number represents the ideal attendance target per activity. Comparing it with the average attendance helps determine whether you are meeting your goals.

          • Percentage (%): Percentage of attendance goal achievement versus the average target.

          🔖 Formula:
          It is calculated by dividing the average attendance by the average target and multiplying by 100.

          🔖 Interpretation:
          This indicates the percentage of attendees relative to the set average target. A low percentage suggests you may need to adjust the activity content, revise the schedule to increase participation, or reevaluate the set target.

          • Annual Average Attendance: The average annual attendance per activity.

          🔖 Interpretation:
          This metric provides a long-term view of activity attendance in your business.

          • Annual Average Target: The annual average attendance goal per activity.

          🔖 Interpretation:
          By comparing this number with the annual average attendance, you can assess the overall success of your activities throughout the year.

          • Annual Percentage (%): Percentage of attendance goal achievement versus the annual average target.

          🔖 Formula:
          It is calculated by dividing the annual average attendance by the annual average target and multiplying by 100.

          🔖 Interpretation:
          This indicates the percentage of attendees relative to the set annual average target. A low percentage suggests you may need to adjust the activity content, revise the schedule to boost participation, or reassess the set annual target.

         

        Average Attendance per Day Chart

        Average Attendance per Day Chart

        The Average Attendance per Day bar chart allows you to visualize attendance trends throughout the week, from Monday to Sunday.

        🔖 Interpretation:
        This chart shows that Sunday has the highest participation, with an average attendance of 26.06, while Thursday has the lowest attendance, with an average of 16.73.


        💡 Recommendation:
        This analysis helps optimize scheduling. For example, if Thursdays have low participation, you could try moving the most popular activities to that day or increasing promotional efforts to attract more members.

        Top 5 Most Popular Activities

         

        Top 5 Most Popular Activities

        The Top 5 Average Attendance per Activity horizontal bar chart displays the five activities with the highest average attendance during the analyzed period.

        🔖 Interpretation:
        Activities such as Masterclass Group Cycling (57%) and Masterclass Zumba Summer (54%) lead the ranking as the most popular activities among members. This suggests that these classes have a strong appeal and successfully attract many participants.

        💡 Recommendation:
        These activities could be scheduled more frequently or leveraged to attract new members through specific promotions.

        Attendance Percentage vs. Capacity per Day

         

        % Attendance vs. Capacity per Day

        The % Attendance vs. Capacity per Day chart illustrates the occupancy rate of activities based on the day of the week, showing whether activities are filling or exceeding the maximum allowed capacity.

        🔖 Interpretation:

        Mondays, with a 69.42% occupancy rate, demonstrate efficient use of capacity. Sundays, with 72.63%, represent the day with the highest utilization of available space.

        💡 Recommendation:

        If certain days have lower occupancy (such as Thursday at 65.14%), you may consider. Adjusting the number of activities to better match demand. Implementing targeted promotions to increase participation on lower-occupancy days. Reevaluating the schedule to distribute attendance more evenly throughout the week.

        Attendance Table by Day

        Attendance Table by Day

        The Attendance Table by Day provides key indicators to help you evaluate the overall performance of activities:

        • Average Attendance: The average number of participants per activity on different days of the week.
        • Average Target: The set attendance goal per activity. Comparing this value with actual attendance helps measure if activities are meeting expectations.
        • % Attendance/Target: Shows how close you are to meeting established goals. A high percentage indicates that activities are filling up as planned.
        • Annual Average Attendance: The yearly average attendance per activity.
        • Annual Target Average: The annual attendance goal.
        • Annual Percentage: Indicates overall compliance with annual participation goals.

        💡 Recommendations:

        1. Adjust Scheduling on Low-Attendance Days: Tuesdays and Thursdays show lower attendance percentages compared to other days. Consider rescheduling popular activities on these days or promoting participation with special offers.

        2. Optimize Space Utilization for Popular Activities: Sundays have high occupancy rates. You might increase the number of sessions for popular activities or expand capacity.

        3. Promote Activities That Struggle to Meet Attendance Goals: Activities falling short of their target could benefit from increased promotion or schedule adjustments to improve attendance.

        4. Monitor Annual Performance: The report provides an annual overview to track whether activities are meeting expectations over time. If the annual target compliance is low, corrective actions will be necessary at a strategic level.

        With the insights from this report, you can make data-driven decisions to optimize scheduling, improve space utilization, and maximize member satisfaction. By analyzing attendance trends, target compliance, and daily occupancy, you can identify patterns and refine your activity offerings to ensure long-term success.

         

        Time Report🕐

        This report aims to provide a detailed breakdown of activity attendance in your business, segmented by hour. By analyzing this data, you can identify peak and off-peak hours, allowing you to optimize scheduling and resource allocation.

        Time Section of the Activity Analysis Report

        At the top of the report, you will find several filters that allow you to customize the displayed information based on your needs:

        • Assignment Date: Select the date range for analyzing assigned programs.

        📌 Important:
        When setting the date range, start with the end date, as it cannot be earlier than the start date.

        • Center: If you manage multiple locations, this filter allows you to select a specific center so that only data from that center is displayed.
        • Last Update: Displays the date and time of the last report update, ensuring that the data is up to date.

        Below, we will explain each key component of this report and how to interpret the presented data.

        Key Performance Indicators (KPI)

        Key Performance Indicators (KPI)

        At the top of the report, you will find the Key Performance Indicators (KPI), which provide an overview of activity performance:

        • Number of Activities: Total number of activities conducted during the selected period.

        🔖 Interpretation:
        This figure reflects the number of sessions or classes held. A high number indicates an active schedule in your business.

        • Average Attendance: The average number of participants per activity.

        🔖 Interpretation:
        This indicator shows the average number of participants per class. Comparing it with the class capacity is key to understanding whether available slots are being used efficiently.

        • Average Target: The attendance goal per activity

        🔖 Interpretation:
        This represents the ideal attendance target per activity. Comparing it with the actual attendance helps determine whether you are meeting your goals.

        • Percentage (%): The percentage of attendance goal achievement versus the average target.

        🔖 Formula:

        Calculated by dividing the average attendance data / the average target * 100. 

        🔖 Interpretation:
        This percentage indicates how well activities are meeting their attendance targets. A low percentage suggests adjustments may be needed in activity content, scheduling, or attendance goals to improve participation.

        • Annual Average Attendance: The yearly average attendance per activity.

        🔖 Interpretation:
        This provides a long-term view of activity attendance trends in your business.

        • Annual Average Target: The yearly attendance goal per activity.

        🔖 Interpretation:
        By comparing this value with the annual average attendance, you can assess the overall success of activities throughout the year.

        • Annual Percentage (%): The percentage of attendance goal achievement versus the annual average target.

        🔖 Formula:

        Calculated by dividing the average attendance data / the average target * 100. 

        🔖 Interpretation:: 

        Indicates the percentage of attendees based on the average target set annually. A low percentage suggests that you may need to adjust the content of activities or revise the schedule to increase participation or revise the average target set.

        Average Attendance per Hour Chart

        Average Attendance per Hour Chart

        This chart highlights the busiest and least busy hours of the day:

        • 11:00 AM has the highest average attendance with 22.29 attendees per activity.
        • 10:00 AM (21.30 attendees) and 9:00 AM (20.87 attendees) also show strong participation.

        Lowest Attendance Hours:

        • 4:00 PM (10.00 attendees) and 9:00 PM (9.49 attendees) have the lowest participation.

        🔖 Interpretation:

        • Morning activities (9:00 AM – 11:00 AM) attract the highest attendance.
        • Afternoon and evening activities tend to have lower participation.

        Attendance Chart Average per Hour

        Top 5 Attendance by Hour

        The most attended time slot is 11:00 AM (22.29 attendees), followed by 10:00 AM (21.30 attendees) and 9:00 AM (20.87 attendees).

        • Morning hours attract the most participants, while attendance drops significantly after 4:00 PM.

        🔖 Interpretation: 🔖 Interpretation: 

        The 11:00 AM - 12:00 PM time slot has high target completion rates, making it an ideal time for key activities.
        Early morning slots, such as 6:00 AM, have fewer participants, suggesting a need to adjust the activity schedule or offer incentives to boost attendance.

        Attendance Percentage vs. Capacity per Hour

         

        % Attendance / Capacity per hour

        This chart illustrates how well activities utilize available capacity at different hours of the day.

        🔖 Interpretation:

        11:00 AM has the highest occupancy rate (73.69%), indicating strong demand. 6:00 PM also performs well, with a 55.40% occupancy rate.

        💡 Recommendations:

        • Maximize space utilization: Add more sessions or increase activity capacity during high-demand hours (e.g., 11:00 AM and 6:00 PM).
        • Promote underutilized hours: Use special discounts or targeted promotions to boost participation in low-occupancy hours (e.g., 4:00 PM).

        Attendance Table by Hour

        Attendance Table by Hour

        The Attendance Table by Hour provides a detailed breakdown of attendance throughout the day, including: Average Attendance, Average Target,  % Attendance/Target , Annual Average Attendance & Target

        .

        🔖 Interpretation:

        • 6:45 AM: Has an average attendance of 12.80 people, with a 44.67% target achievement rate.
        • 11:00 AM: Stands out with 105.56% target achievement, making it the highest-attendance hour.
        • 4:00 PM: Shows low performance, with an average attendance of 10.00 people and a 66.60% target achievement rate.

        💡 Recommendations:

        • High-demand hours (e.g., 9:00 AM and 11:00 AM) are ideal for popular activities.
        • Consider adding more classes or increasing capacity to accommodate more participants. Low-attendance hours (e.g., 4:00 PM and 9:00 PM) may benefit from alternative activities or promotions to attract more members.

          Final Recommendations

          1. Increase Capacity During Peak Attendance Hours

            High-participation hours, especially between 9:00 AM and 11:00 AM, offer opportunities to add more classes or expand capacity. This will allow for more members to participate and enhance the overall experience.

          2. Adjust Scheduling During Low-Demand Hours

            Low-attendance hours, such as 4:00 PM and 9:00 PM, could benefit from adjustments in the activity schedule. Consider offering more engaging classes or implementing targeted promotions for these time slots.

          3. Continuous Monitoring of Target Compliance

            It is essential to regularly evaluate the % Attendance/Target metric to ensure that activities are performing according to the established goals. If a specific hour or activity is not meeting its objectives, immediate adjustments should be made.

          4. Promote Activities in Low-Occupancy Hours

            Launching marketing campaigns or special events for time slots with lower participation can help increase attendance and optimize resource utilization in the facility.

          This report provides a comprehensive overview of your activity performance throughout the day. By leveraging these insights, you can make data-driven scheduling decisions, enhance participation, and optimize resources in your center. With proper analysis and adjustments, you will be able to maximize attendance and ensure that activities meet their objectives. 

          Employee Report 👨

          This report aims to provide a detailed breakdown of activity attendance, segmented by the employee responsible for conducting the activity. With this data, you can identify which employees achieve the highest attendance in their classes, helping you optimize scheduling and resource allocation.

          Employee Section of the Activity Analysis Report

          At the top of the report, several filters allow you to customize the displayed information according to your needs:

          • Assignment Date: Select the date range for analyzing assigned programs.

          📌 Important:
          When setting the date range, start with the end date, as it cannot be earlier than the start date.

          • Center: If you manage multiple locations, this filter allows you to select a specific center, ensuring that only data from that center is displayed.
          • Last Update: Displays the date and time of the last report update, helping you verify whether the data is up to date.

          Below, we will explain each key component of this report and how to interpret the presented data. 

          Key Performance Indicators (KPI)

          Key Performance Indicators (KPI)

          At the top of the report, you will find the Key Performance Indicators (KPI), which provide an overview of activity performance.

          • Number of Activities: Total number of activities conducted during the selected period.

          🔖 Interpretation:
          This figure reflects the number of sessions or classes held. A high number indicates an active schedule in your business.

          • Average Attendance: The average number of participants per activity.

          🔖 Interpretation:
          This indicator shows the average number of participants per class. Comparing it with the class capacity is key to understanding whether available slots are being used efficiently.

          • Average Target: The attendance goal per activity.

          🔖 Interpretation:
          This represents the ideal attendance target per activity. Comparing it with the actual attendance helps determine whether you are meeting your goals.

          • Percentage (%): The percentage of attendance goal achievement versus the average target.

          🔖 Formula:

          Calculated by dividing the average attendance data/average target * 100. 

          🔖 Interpretation:
          This percentage indicates how well activities are meeting their attendance targets. A low percentage suggests adjustments may be needed in activity content, scheduling, or attendance goals to improve participation.

          • Annual Average Attendance: The yearly average attendance per activity.

          🔖 Interpretation:
          This provides a long-term view of attendance trends in your business.

          • Annual Average Target: The yearly attendance goal per activity.

          🔖 Interpretation:
          By comparing this value with the annual average attendance, you can assess the overall success of activities throughout the year.

          • Annual Percentage (%): The percentage of attendance goal achievement versus the annual average target.

          🔖 Formula:

          Calculated by dividing the average attendance data / the average target * 100. 

          🔖 Interpretation:
          This shows long-term goal achievement. A low percentage suggests a need to adjust content, scheduling, or attendance targets to improve participation.

          Average Attendance per Month Chart

          Average Attendance per Month

          This chart shows the average attendance of members throughout each month.

          🔖 Interpretation:

          Comparing attendance month by month allows for identifying seasonal trends or months with notable decreases or increases in participation.

          For example, if attendance is lower in July and August compared to other months, it could be due to the vacation season. This suggests the need to adjust activity offerings to maintain participation.

           

          💡 Recommendation:

          • Increase promotions during low-attendance months: If months with low participation are identified, consider running special promotions or events to encourage attendance.
          • Adjust class offerings based on the season: During months of low attendance, consider offering more attractive activities or specific summer programs.

          Top 5 Average Attendance per Trainer

          Top 5 Average Attendance per Trainer

          This chart displays the five trainers with the highest average attendance in their classes.

          🔖 Interpretation:

          Class attendance for a trainer is a direct indicator of their popularity and the perceived quality of their sessions. A trainer with a high average attendance can be a valuable asset for the center, while trainers with lower attendance may need additional support to enhance their appeal or performance.

          💡 Recommendation:

          • Incentivize high-performing trainers: Trainers with the highest attendance can receive incentives or recognition for their outstanding work.
          • Train trainers with lower attendance: Trainers with low participation may benefit from additional training, changes in their teaching style, or adjustments in the activities they conduct to attract more members.

          Attendance % / Capacity Chart

          Attendance % / Capacity Chart

          This chart shows the percentage of attendance in relation to the available capacity for each trainer or class.

          🔖 Interpretation:

          A high percentage indicates that classes are reaching their maximum capacity, while a low percentage suggests there is available space for more attendees. This is crucial for adjusting capacity planning and evaluating the demand for activities.

          💡 Recommendation:

          • Adjust capacity: If multiple activities or trainers consistently reach 100% attendance, increasing capacity or adding more sessions may be necessary to accommodate more participants.
          • Promote activities with low occupancy rates: For activities or trainers with low attendance, consider targeted marketing campaigns or promotions to boost participation.
          • Optimize resource allocation: If capacity is consistently higher at certain hours or days, redistribute the most in-demand classes or trainers to balance attendance.

          Employee Attendance Table

          Employee Attendance Table

          Below is an explanation of each section of the table, how to interpret the data, and practical recommendations to improve results.

          1. Average Attendance per Employee

          This section of the report displays the average attendance per employee over a given period. This value reflects how many participants, on average, attend the classes conducted by each employee.

          🔖 Interpretation:

          An employee with high average attendance suggests that their classes are popular among members. This is a good indicator of the perceived quality of the instructor and the attractiveness of the classes they teach.

          💡 Recommendation:

          • Incentivize employees with high attendance: Employees who maintain a high average attendance could receive incentives or recognition to encourage them to continue their excellent performance.
          • Train employees with low attendance: For employees with lower attendance, it may be useful to review the type of activities they offer or provide additional training to improve their classes and attract more participants.

           Average Target and % of Achievement

          This column displays the average target set for each employee in terms of attendance, followed by the percentage of attendance achieved in relation to that target. A percentage above 100% indicates that the employee has exceeded the expected goal.

          🔖 Interpretation:

          A percentage higher than 100% indicates that the employee has exceeded expectations, which is a positive sign for both the center and the employee. On the other hand, a percentage lower than 100% may indicate room for improvement in attracting participants.

          💡 Recommendation:

          • Optimize targets: Reviewing and adjusting targets for employees who consistently exceed their goals can help establish more challenging and realistic performance benchmarks.
          • Monitor employees who do not meet their targets: If an employee fails to meet their target, it is advisable to evaluate the causes and offer support, such as adjusting the type of class they teach or making scheduling changes.

          Annual Average Attendance and Annual Average Target

          This section shows the annual average attendance per employee compared to the annual average target. The difference between the two provides insight into the employee’s performance throughout the year.

          🔖 Interpretation:

          If the annual average attendance is significantly below the annual target, this could indicate a scheduling issue or a mismatch between the offered classes and members' interests.

          💡 Recommendation:

          • Adjust schedules and activities: If an employee struggles to reach their target, adjusting class schedules or changing the activities they offer may better align them with members’ preferences.
          • Enhance activity promotion: Classes with low attendance could benefit from increased promotion within the center or through digital channels.

          Annual Attendance/Target Percentage

          Finally, this column presents the percentage of annual target achievement for each employee. Employees who consistently meet or exceed their target are a valuable asset to the center, as this indicates their classes are popular and well received.

          🔖 Interpretation:

          A percentage above 100% indicates an employee who has surpassed expectations, while a lower percentage may require adjustments in the center’s strategies.

          💡 Recommendation:

          • Reward high-performing employees: Consider implementing a rewards system for employees who consistently meet or exceed their objectives.
          • Monitor and adjust: For employees who do not meet their targets, it is advisable to track their progress and, if necessary, provide additional support or training.

          This report provides a clear overview of employee performance in terms of attendance and target achievement. By monitoring this data, managers can identify high-performing employees, those who need additional support, and areas of the center that could improve in terms of activity planning and promotion. Implementing these recommendations will help enhance the center's efficiency and member satisfaction. 

          Reservations ✅


          This report is essential for understanding how your business's activities are utilized, how users respond to the offered activities, and the extent to which penalties and cancellations impact resource usage.

          Reservations Section of the Activity Analysis Report

          At the top of the report, several filters are available to adjust the displayed information according to your needs:

          • Assignment Date: You can select the date range for analyzing assigned programs.

          📌 Important:
          When setting the query date range, always start with the end date, as it can never be earlier than the start date.

          • Center: This filter allows you to select a specific center if you manage more than one, ensuring that only data from the selected center is displayed.
          • Activities: This filter enables you to choose one or multiple activities so that only data relevant to the selected segmentation is shown.
          • Penalized: This filter lets you segment the report to display only unconfirmed reservations, which count toward the penalty system.
          • Status: This filter allows you to segment the report data based on reservation status (canceled or not canceled).
          • Last Update: Indicates the date and time of the last report update, helping you determine if the data is current.

          Below, we will explain each key component of this report and how to interpret the presented data.

          Key Performance Indicators (KPI)

          Main Indicators (KPI)

          • Total Number of Reservations: The total reservations made during the period.
          • Number of Validated Reservations: The number of reservations that were confirmed.
          • Total Attendance: The number of reservations that resulted in actual attendance.
          • Unvalidated Reservations: The number of reservations that were not confirmed or validated.
          • Number of Penalized Reservations: The number of reservations that resulted in a penalty due to non-attendance.
          • Number of Cancellations: The number of reservations canceled by users before the activity took place.
          • Attendance Percentage: Measures the percentage of reservations that resulted in actual attendance.

          🔖 Formula:

          The % Attendance is obtained by dividing the attendance / no Reservations * 100.

          • Penalty Percentage: Shows the percentage of reservations that resulted in a penalty.

          🔖 Formula:

          The % Penalized is obtained by dividing the No Penalized / No Reserves * 100.

          • Cancellation Percentage: Provides the percentage of canceled reservations relative to the total.

          🔖 Formula:

          The % Cancelled is obtained by dividing the not Cancelled / the no Reservations * 100.

          Reservations by Activity Group Charts

          Reservations by Activity Group

          The bar chart displaying reservations by activity group illustrates how bookings are distributed among different types of activities.

          🔖 Interpretation:

          • Activities with the Highest Number of Reservations: The AADD Pool and AADD Fitness Room groups have the highest number of reservations.
          • Attendance by Activity Group: The AADD Pool group also leads in terms of attendance.

          Attendance by Activity Group

          Attendance by activity group

          This chart indicates the number of people who attended activities, broken down by activity group.

          🔖 Interpretation:

          • AADD Fitness Room and AADD Pool are the activity groups with the highest attendance, exceeding 100,000 attended reservations.
          • Other activity groups show lower attendance levels, which may indicate lower popularity or limited capacity.

          💡 Recommendation:

          For activities with high attendance, such as AADD Fitness Room, increasing class frequency or expanding capacity could help meet demand.
          For activities with lower attendance, targeted promotions or introducing improvements may increase their appeal.

           

          Penalties by Activity Group

          Penalized Reservations by Activity Group

          The penalty chart reflects the number of missed reservations that resulted in penalties.

          🔖 Interpretation:

          • AADD Studio and AADD Fitness Room have the highest number of penalized reservations, with thousands of penalized bookings.
          • Other activity groups show significantly fewer penalties.

            💡 Recommendation:

            To reduce penalties, implementing a notification or reminder system for users before the activity, as well as offering more flexible scheduling, could help minimize penalties—especially in the most affected activity groups.


            Cancellations by Activity Group

            Canceled Reservations by Activity Group

            The cancellations chart displays the reservations that were canceled before the activities took place.

            🔖 Interpretation:

            • AADD Fitness Room is the activity group with the highest number of cancellations, followed by other scheduled activities.

            💡 Recommendation:

            Understanding cancellation reasons through user surveys can provide insights into what needs improvement, such as schedules, session duration, or availability.
            Exploring flexible cancellation policies could help reduce penalties and improve user satisfaction.

            Reservation Table

            Reservation table

            Through this table, you can check the following data about the reservations made by your customers:

            1. Activity Group: General category to which the activity belongs.

            2. Activity: Specific name of the activity.

            3. Room: Space where the activity takes place.

            4. Employee: Employee responsible for leading the activity.

            5. Date and Time: Indicates the scheduled day and time for the activity.

            6. External Partner ID and Tax Identification Number: Identifiers of the partner who made the reservation.

            7. Member Information: Includes the member's name, gender, and email address.

            8. Reservation and Validation Date: The date the reservation was made and when attendance was validated.

            9. Number of Reservations: Total reservations made by the member for the activity in question.

            10. Assistance, Penalized, and Canceled: Breakdown of whether the member attended the activity, was penalized for not attending, or if the reservation was canceled.

            11. Rating: The score or feedback that the partner gives to the activity.

            12. General Totals: Sum of reservations, attendance, penalties, and cancellations during the analyzed period.

            🔖 Interpretation:  🔖 Interpretation : 

            • Activity Group and Activity: This data helps to understand which types of activities are in higher demand, aiding in identifying trends among customers.  
            • Employee and Room: Knowing who is in charge of the activity and where it takes place helps evaluate team performance and efficiency in space utilization.  
            • Attendance, Penalties, and Cancellations: These are key indicators to analyze the success rate of bookings and whether users are actually attending the activities.  
            • Rating: Customer satisfaction is crucial to assess the success of activities. If ratings are consistently low, it may be necessary to review the activity or the quality of the service provided.  

            💡 Recommendation: 

            • Use this information to adjust the offer of popular activities or increase their capacity.
            • If you notice that an employee or room is overloaded, redistributing activities could optimize resources.
            • A high rate of penalties or cancellations may indicate a problem with scheduling, the type of activity, or a lack of prior reminders for users. Consider improving communication with clients before activities.
            • Implementing post-activity surveys can provide more details on what aspects to improve.

            💡 General Recommendations: 

            1. Reduce the Number of Penalties: Consider implementing automatic reminders before the activity to reduce penalties. This is especially important for high-demand activities, such as AADD Pool.

            2. Optimize Cancellations: If the cancellation rate is high, review cancellation policies and adjust the allowed cancellation periods without penalty. Offer incentives to encourage early confirmation of attendance.

            3. Adjust Capacity in Popular Activities: Activities with a high number of bookings and attendance, such as AADD Pool, could benefit from increasing the number of sessions offered or expanding room capacity to meet demand.

            4. Segment Users: Activities with a high cancellation rate could be adjusted based on the user type, allowing for better customization of scheduling according to real demand and member availability.
            5. Monitor the Impact of Penalties and Cancellations on Customer Experience: Conduct regular surveys to understand whether penalties are negatively affecting users' perceptions and adjust policies if necessary.

            This report is a valuable tool for analyzing user behavior regarding activity bookings at the center. By correctly interpreting the data, you can identify opportunities for improvement in activity scheduling, optimize resource management, and enhance the overall customer experience by offering a service more tailored to their needs.

            Details📑


            This report is essential to understand how your business activities are utilized, how users respond to the offered activities, and to what extent penalties and cancellations impact resource usage.Este informe es esencial para entender cómo se utilizan las actividades de tu negocio, cómo responden los usuarios a las actividades ofertadas, y en qué medida las penalizaciones y cancelaciones afectan al uso de los recursos.Report Details Section Analysis Activities

            At the top of the report, you have several filters available that allow you to adjust the information displayed according to your needs.

            • Assignment Date: You can select the date range in which you want to analyze the assigned programs.

            📌 Careful:

            When setting the query date range, start with the end date, as it can never be earlier than the start date.

            • Center: This filter allows you to select a specific center if you manage more than one, so that only the data from that center is displayed.  
            • Observations: This filter allows you to select activities with or without observations.  
            • Last Update: Indicates the date and time of the last update of the report, which is useful to know if the data is up to date.  

            Next, we will explain each of the key components of this report and how to interpret the data presented.

            Key Performance Indicators (KPI)

            Key Performance Indicators (KPI)

            • Total Activities: Reflects the total number of activities scheduled during the analyzed period.

            🔖 Interpretation:

            This number is used to understand the volume of activities managed and provide a point of comparison with the results of support and validation.

            • Validated Activities: Shows the total number of activities that were confirmed as completed, meaning attendance was validated.

            🔖 Interpretation:

            If this value is high compared to the total activities, it means that the activities are being well managed and there is high participation.
            • Unvalidated Activities: Number of activities that were not validated, meaning that participation could not be confirmed.

            🔖 Interpretation:

            This value must remain low, as it indicates failures in assistance or validation management. Implementing stricter control systems could reduce this percentage.
            • Percentage of Validated Activities: Proportion of validated activities in relation to the total scheduled.

            🔖 Interpretation:

            A high percentage here reflects good performance in terms of participation and confirmed attendance.
            • Percentage of Canceled Activities: Proportion of canceled activities in relation to the total number of activities.

            🔖 Interpretación: 

            Keeping this percentage low is crucial for the center's operations. Measures must be taken if the percentage exceeds the acceptable average, which could be around 1%.Mantener este porcentaje bajo es crucial para la operativa del centro. Es necesario tomar medidas si el porcentaje es superior al promedio aceptable, que podría estar alrededor del 1%.
            • Validated Activities Without Assistance: Number of activities that were validated but did not have participation from the partners.

            🔖 Interpretation:

            This data may indicate issues with the validation process or user confusion. It is suggested to review the validation protocols.
            • Unique Members: Number of members who participated in at least one activity.

            🔖 Interpretation:

            This value is an indicator of how many members of the center are active, which can help measure customer retention.
            • Attendance/Target: Proportion of attendance relative to the goal set for each activity.

            🔖 Interpretation:

            A high percentage indicates that the activities are well managed and meeting attendance expectations.
            • % Attendance/Capacity: Proportion of attendance relative to the maximum allowed capacity.

            🔖 Interpretation:

            A low value may indicate tzhat activities have room for greater attendance, while a high value suggests that the capacity limit is being reached, which could require adjustments in planning

            💡 Recommendation:  

            Improvement in cancellation management: It is recommended to evaluate the reasons behind cancellations. Adjusting schedules or the reservation process might help reduce these numbers. 

            Optimization of attendance: If the attendance percentage is below the set target, marketing strategies or incentives can be implemented to increase participation in specific activities. 

            Control and validation: Enhance validation processes to ensure that confirmed activities are the ones actually carried out. This includes clear communication with partners so they know when and how to confirm their attendance. 

            Capacity analysis: If the attendance percentage relative to capacity is low, consider redistributing activities or adjusting schedules to boost participation during time slots with lower attendance.

            Activities Data Table

            Activity Data Table

            The following explains each column of the report, how to interpret the data, and what actions can be derived from its analysis.

            Key data in the report

            • Date and Time: Displays the day and time when each activity was performed.: Shows the date and time when each activity was performed.

            🔖 Interpretation:

            This allows the analysis of attendance patterns based on the time of day. If low participation hours are observed, it may be necessary to reconsider the schedules.
            • Activity: Indicate the name of the scheduled activity.

            🔖 Interpretation:

            By observing the type of activity, it is possible to identify which classes are more successful and which need to be promoted or adjusted.
            • Coach: The name of the trainer or person responsible for leading the activity.

            🔖 Interpretation:

            This allows for the evaluation of each technician's performance in terms of customer assistance and satisfaction.
            • Assistance: Number of people who attended the activity.

            🔖 Interpretation:  

            This is a key indicator of the class's popularity. Activities with consistently high attendance may require more resources or additional sessions.

            • Target: The attendance goal set for that activity.

            🔖 Interpretation:  

            Comparing actual attendance with the target allows for evaluating whether the classes are meeting participation expectations.

            • % Attendance/Target: The percentage of attendance achieved in relation to the target.

            🔖 Interpretation:  

            A value above 100% indicates that the activity exceeded expectations, while a lower value suggests that the class is not attracting enough audience.

            • Capacity: The limit of attendees for the activity.

            🔖 Interpretation:  

            This data is useful for comparing with attendance and ensuring that the capacity of the space is not being exceeded.

            • % Attendance/Capacity: The percentage of attendance in relation to the capacity.

            🔖 Interpretation:  

            A high percentage indicates that the room is almost at its maximum capacity, which may require more sessions of that activity to avoid overcrowding.

            • Waiting: Number of people on the waiting list for the activity.

            🔖 Interpretation:  

            A high number of people on the waiting list is a clear indication that demand exceeds supply, and additional sessions or changes in scheduling should be considered.

            • Rating: Average rating of attendees on the activity.

            🔖 Interpretation:  

            This data allows for the evaluation of the perceived quality of the activity. Low ratings may indicate the need to improve the customer experience.

            • Observations: Specific comments about the activity, if any.

            🔖 Interpretation:  

            Here you can record additional details about the performance of the activity or specific incidents. You can add comments to an activity from Trainingym Manager through the Activities > Manage Schedule menu, by clicking on any scheduled activity from the validation section.


            • State: Status of the scheduled activity in Trainingym Manager (Validated, pending, or canceled).

            🔖 Interpretation:  

            It is used to track the activities that were effectively validated against those that were canceled or are pending. You can check the status of an activity from Trainingym Manager through the menu Activities > Manage Schedule.

            • Center: Name of the sports center where the activity took place.

            🔖 Interpretation:  

            For centers with multiple locations, this column allows filtering information by location and analyzing the performance of specific activities by center.

            • Room: area or room where the activity took place.

            🔖 Interpretation:  

            This data allows filtering by the different rooms of your fitness business.

            💡 Recommendation:  

            • Schedule and Offer Review: If certain hours consistently show low attendance, consider rescheduling activities during more popular time slots or adjusting the offerings to attract more members. 
            • Improvement in Activity Quality: If the ratings for an activity are consistently low, review the performance of the instructor or the class content. Implement improvements based on user feedback.
            • Capacity Optimization: Activities that exceed their capacity or have long waiting lists could benefit from additional sessions or resource redistribution. Increasing the capacity or adding more classes can help manage demand. 
            • Continuous Attendance Monitoring: Continuously track attendance and cancellation KPIs to adjust activity planning. This will allow you to quickly respond to demand fluctuations and improve the user experience.  


            The activity report provides a detailed overview of the daily operation of the fitness business, enabling managers to make informed decisions to optimize classes, improve the customer experience, and ensure better resource utilization. Analyzing and acting on key indicators such as attendance, target, rating, and capacity is crucial to ensuring the long-term success of the center.